Treegator® Limited Manufacturer Warranty

Treegator® Slow Release Watering Bags are covered by a limited warranty against any defects in materials and / or workmanship by the manufacturer, Spectrum Products Inc.


To submit a Warranty Claim, please complete and submit the form below.
(Restrictions apply - see below for details)

5 Year Warranty

Treegator® Original

Covered by a 5-year limited manufacturer warranty from the original date of purchase.

 

3 Year Warranty

Treegator® Jr. Pro

Covered by a 3-year limited manufacturer warranty from the original date of purchase.

What IS covered under the limited warranty:

• Product failure due / relating to:

- Defect(s) in any materials used in the manufacturing process.
- Faulty or poor workmanship by the manufacturer.


What IS NOT covered under the limited warranty:

• Product failure due / relating to:

- Abuse, accidental damage, animal / rodent damage, or vandalism.
- Improper use or storage as per installation instructions & handling precautions.


• Any other damage(s) or failure(s) not caused by faulty materials and/or workmanship.



Please note:

1. A warranty claim must be submitted within 5 years (Treegator® Original) or 3 years (Treegator® Jr. Pro) from the original date of purchase (Proof of purchase may be required)
2. Warranty claims submitted via this web site are only valid for the United States and Canada. Warranty claims outside the United States and/or Canada must be submitted directly to the dealer / retailer.
3. Any / all Treegator® products deemed to be defective by the manufacturer will be replaced with a Treegator® model of equal value.
4. Spectrum Products, Inc. does not issue refunds and / or credits for any defective Treegator® item(s).
5. Defective Treegator® item(s) may be required to be returned to manufacturer for inspection before replacement product is provided - Products deemed unusable upon inspection may not be returned.
6. Any products deemd to be defective per the criteria noted in the limited warranties above will be replaced with a Treegator® model of the same kind at no charge to the customer.



Submit a Warranty Claim (US / CANADA Only)


Submit only 1 (one) warranty claim per Treegator® purchase, person / company / household. You do not need to place a warranty claim for each defective Treegator® item - however, if you are submitting a warranty claim for different Treegator® models, then separate claims must be submitted.


- Please supply as much information as possible.
- Claim must be accompanied with at least 1 digital image of defective area(s) of product.
- Not supplying digital images for a warrany claim may affect your claim's approval.
- Fields in bold are required.


Your Information:

Name (First and Last)


Company (If applicable)


Email Address


Telephone (including area code)


Street Address (No PO Boxes)

City

State / Province

Zip / Postal Code

Country

*This form is for US and/or Canada Treegator® Product Warranty Claims only


Defective Product Details:


Date of Purchase (MM/DD/YYYY)


Place of purchase (i.e. retailer name)


Proof of purchase (receipt, etc.)

- Maximum size is 5MB
- Acceptable formats:
.PDF, .JPG, .GIF, .TIF, .BMP




Please provide details about your defective Treegator® Slow Release Watering Bag:


Upload up to 3 (three) images of the defective area(s)

- Maximum size is 5MB per image
- Acceptable formats:
.JPG, .GIF, .TIF, .BMP, .PDF








Please Note:

After submission of this claim form, you may be asked to provide additional information, or be required to return your defective item(s) in order to confirm your warranty request.
Submission of this form DOES NOT guarantee that your claim will be accepted or redeemed.